Flight Attendant Manual for Safe Flight Planning and Execution The Flight Attendant Manual (FAM) outlines policies and procedures to be used by Flight Attendants in planning and executing safe and efficient flights and is meant to supplement existing operations manuals. The manual provides guidance customized to your operation and passengers and contains procedures that support a successful Stage One, Two, and Three. Process Overview After a brief phone interview, we perform initial customization of the manual. If applicable, existing operations manuals may be referenced. Once a complete draft is prepared, we will provide you with a Review Draft for aircraft- or operation-specific procedures to be added. During your review you can make any additional revisions to ensure it fully describes the Flight Attendant’s role and supports their day-to-day responsibilities.

• American Airlines Flight Attendant Manual

Manual Outline Section 1 Introduction Section 2 Preflight Procedures Section 3 Inflight / Postflight Procedures Section 4 Emergency Procedures Section 5 Section 6 Security Procedures Section 7 Checklists Section 8 Forms Appendices Operator-developed appendices may be included. Next Step for a quote! Frequently Asked Questions about Our Flight Attendant Manual How does this manual coincide with our existing Flight Operations Manual? Some operators consider the FAM a supplement to their main operations manual, in which case there would be many references to the main manual and little duplication of content.

American Airlines Flight Attendant Manual

Others want a standalone manual suitable for both contract and full-time Flight Attendants that covers everything a Flight Attendant needs to know (e.g., normal and emergency procedures, catering, security, training, SMS, etc.). How is developing this manual different than developing the Flight Operations Manual? Since airplane configurations and company procedures vary greatly, we provide general guidance for Flight Attendant duties (e.g., catering requirements). Typically online sessions are not required as operator specific information is gathered from your existing manuals or a short interview. For an additional fee, we can schedule an online session(s) to review revisions or other items that require discussion. We operate multiple types of aircraft.

How can the manual accommodate our fleet? Some operators write the manual to describe general procedures that would apply to all aircraft and use appendices to describe type-specific items. Other operators will write the manual to a particular type, and then include any type differences in the body of the manual or as an appendix. We will ensure the manual is organized in the clearest way possible for your operations.

705.128 to 705.133 reserved Division IX — Manuals Requirements relating to Company Operations Manual. Every air operator shall establish and maintain a company operations manual that meets the requirements of section 705.135.

An air operator shall submit its company operations manual, and any amendments to that manual, to the Minister. Where there is a change in any aspect of an air operator’s operation or where the company operations manual no longer meets the Commercial Air Service Standards, the air operator shall amend its company operations manual.

The Minister shall, where the Commercial Air Service Standards are met, approve those parts of a company operations manual, and any amendments to those parts, that relate to the information required by section 705.135. Contents of Company Operations Manual. A company operations manual, which may be issued in separate parts corresponding to specific aspects of an operation, shall include the instructions and information necessary to enable the personnel concerned to perform their duties safely and shall contain the information required by the Commercial Air Service Standards. A company operations manual shall be such that. all parts of the manual are consistent and compatible in form and content;.

the manual can be readily amended;. the manual contains an amendment control page and a list of the pages that are in effect; and.

the manual has the date of the last amendment to each page specified on that page. Distribution of Company Operations Manual. Subject to subsection (2), an air operator shall provide a copy of the appropriate parts of its company operations manual, including any amendments to those parts, to each of its crew members and to its ground operations and maintenance personnel. An air operator may place a copy of the appropriate parts of its company operations manual in each aircraft that it operates, instead of providing a copy to each crew member, if all amendments to the manual are included in the system for the dissemination of general operational information referred to in section 705.18.

Every person who has been provided with a copy of the appropriate parts of a company operations manual pursuant to subsection (1) shall keep it up to date with the amendments provided and shall ensure that the appropriate parts are accessible when the person is performing assigned duties. Table of Contents.