Who leaves ratings and reviews? Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. How are ratings and reviews collected? Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Can dealerships edit or remove reviews?

1. 2017 Ford Focus Rs Manual
2. 2017 Ford Focus Manual
3. 2017 Ford Focus St Owners Manual

2017 Ford Focus Rs Manual

2017 Ford Focus Manual

Ford personnel and/or dealership personnel cannot modify or remove reviews. Are reviews modified or monitored before being published? MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as: ‣No Profanity or inappropriate defamatory remarks ‣Fraud ‣No Personal Identifying information (e.g., customer phone number or email) ‣No Competitor references (e.g., another brand or dealership) ‣Dangerous behavior (e.g. Threatening to harm employees or others) ‣Lack of adequate text (e.g., symbols, emoji’s and random letters) Reviews on the product and not the customer’s Sales or Service experience.

2017 Ford Focus St Owners Manual

Ford, Lincoln Mercury Service, Repair and Maintenance Information Get the manuals the pros use. Complete service and maintenance procedures. In-depth, up-to-date information direct from the factory.